Medical Consent and Terms
ClearedRx, a subsidiary of Blue Bench Media LLC, is not a substitute for emergency medical services. If you are experiencing a medical emergency, please immediately seek in-person emergency care or call 911 (or your local emergency number).
These terms are subject to change as required by law or as needed for business, operational, or other reasons. Changes may include updates, additions, or removal of terms, and any such modifications will be communicated as applicable.
Telehealth Consent
Telehealth allows you to receive healthcare services using technology such as video conferencing, providing remote access to qualified providers.
All electronic systems employed in telehealth interactions are designed with security protocols to protect your privacy and ensure the confidentiality and integrity of data, including measures to prevent unauthorized access or data breaches.
Expected Benefits
- Improved access to healthcare services, allowing consultations across distances.
- Enhanced efficiency in receiving medical evaluations and care.
- Access to specialized expertise from providers in different locations.
- Ongoing connections with providers you trust, even when geographically separated.
Possible Risks
As with any medical service, telehealth carries potential risks, including but not limited to:
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In some instances, technical limitations (e.g., poor video resolution) may result in incomplete information, which could affect medical decision-making.
- Delays in care or treatment due to technology failures.
- Rare instances of privacy breaches due to security protocol failures.
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Limited access to complete medical records may increase the risk of adverse drug interactions or other clinical errors.
Understanding and Consent
By using telehealth services, you confirm your understanding of the following:
- Your privacy and confidentiality are protected under applicable privacy laws, including HIPAA.
- You can withdraw consent for telehealth at any time without impacting your right to future care.
- You have the right to access and review records from telehealth interactions, subject to applicable fees for copies.
- Alternative care options are available, and you may choose a different approach at any time.
- Sharing information about other providers involved in your care is important for your safety and treatment success.
- No specific results are guaranteed from telehealth services, though the goal is to deliver effective care.
By continuing to use our services, you confirm your understanding and acceptance of these terms, and you provide informed consent for telehealth as part of your care.
HIPAA Consent
ClearedRx complies with the Health Insurance Portability and Accountability Act (HIPAA), which safeguards your Protected Health Information (PHI). This consent outlines our policies to ensure your information is handled securely while providing high-quality care.
Key Policies
- PHI is used only as necessary for care, payment, or administrative purposes, and shared only with authorized parties such as healthcare providers or insurers.
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Records are securely maintained and accessible only to staff and authorized third parties involved in your care. These may temporarily reside in administrative areas but remain protected from unauthorized access.
- Appointment reminders may be sent via phone, email, mail, or other convenient methods.
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Vendors assisting in business operations must agree to maintain confidentiality under HIPAA regulations.
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You have the right to request restrictions on the use of your PHI, though we are not obligated to modify internal policies to accommodate all requests.
By continuing to use our services, you acknowledge and accept these terms and any future updates, which will be communicated as necessary.
Financial Consent
By utilizing ClearedRx services, you agree to the following financial terms:
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A credit card may be stored on file for payments, and balances for services must be paid in full. You authorize ClearedRx to process payments as needed.
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Services are auto-renewing, and you consent to automatic charges for ongoing programs unless cancellation is requested before the next billing cycle.
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No refunds or exchanges are offered. By using your credit card, you certify you are an authorized user and will not dispute charges for valid services or orders.
Shipping Authorization
All prescription medications are dispensed in accordance with applicable state and federal laws. Shipping is fulfilled upon pharmacist approval, and medications are considered dispensed when shipped.
ClearedRx is not liable for delays or errors during the shipping process. By providing your shipping address, you agree to these terms and authorize delivery to the address provided during your intake or subsequent updates.
Continued use of ClearedRx services confirms your agreement to these shipping terms.