PLEASE READ THIS PRIVACY POLICY THOROUGHLY BEFORE USING OUR SERVICES OR WEBSITE
I. Introduction
This Privacy Policy (the “Privacy Policy”) outlines how ClearedRx, a subsidiary of Blue Bench Media LLC, collects, uses, and protects your Personal Data when you access or use our website (the “Platform”) and engage with us through email, text, or other electronic communications. The terms “we”, “us”, and “our” refer to ClearedRx, a Wyoming-based company located at 1902 Thomes Ave, Unit 202A, Cheyenne, WY 82001.
We are committed to safeguarding your privacy and ensuring compliance with this policy. This Privacy Policy explains the types of information we, along with our affiliates, collect from you or that you may provide while using the Platform, and describes how we handle that information. By accessing or using the Platform, you agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with any part of this Privacy Policy, please do not use the Platform or provide us with any Personal Information.
Please note, this Privacy Policy is subject to updates. Continued use of the Platform after such updates constitutes your acceptance of the revised policy. For your convenience, the most current version of this Privacy Policy will always be available on our website.
II. Information We Collect About You and How It’s Collected
Information About You and Your Health Care Treatment and Payment
We collect various types of information from users of our Platform, including but not limited to:
- Personally Identifiable Information: Name, mailing address, email address, telephone number, account information, gender, occupation, billing and payment details, and any other information provided to us through the Platform.
- Health-Related Information: Medical history, treatment details, and any other information shared during interactions with ClearedRx or affiliated providers.
- Internet and Device Information: IP address, device type, browser type, and usage data gathered through cookies and other tracking technologies.
- Demographic and Inquiry Information: Information about your interests, location, or preferences related to your use of our services.
How We Collect Information
- Directly From You: When you register, make a purchase, contact us, or complete forms on the Platform.
- Automatically: Using cookies, web beacons, and similar technologies while you browse the Platform.
- From Third Parties: Information provided by medical professionals, pharmacies, and other partners involved in delivering our services.
Examples of Information You Provide
Information you provide to us may include:
- Data submitted during account registration or inquiries.
- Payment and billing information used to process orders.
- Testimonials and reviews shared on the Platform.
- Search queries and communications with our support team.
Cookies and Tracking Technologies
We use cookies to enhance user experience, store preferences, and analyze website usage. These cookies help us:
- Recognize returning users and maintain session preferences.
- Track usage patterns to improve our services.
- Provide targeted advertisements based on browsing behavior.
You can manage your cookie preferences through browser settings or by using tools such as the Global Privacy Control (GPC) add-on.
III. How We Use Your Information
Your information may be used for the following purposes:
- Facilitating account registration and managing transactions.
- Providing health-related services and support.
- Communicating with you about products, services, and updates.
- Analyzing usage data to improve Platform functionality.
- Creating de-identified statistical data for research and business development.
- Preventing fraud, ensuring security, and complying with legal obligations.
IV. Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party companies that assist with payment processing, email delivery, and platform maintenance.
- Medical Providers: Healthcare professionals involved in delivering services to you.
- Legal Entities: To comply with legal obligations or protect our rights and safety.
- Affiliates: Entities within the Blue Bench Media LLC network for operational purposes.
V. Your Rights and Choices
We provide mechanisms for you to control your data:
- Cookie Management: Modify browser settings to manage cookie preferences.
- Data Access and Deletion: Submit requests to access or delete your personal information by contacting us at support@clearedrx.com.
- Opt-Out Options: Visit https://optout.aboutads.info to manage targeted advertising preferences.
VI. Data Security
We implement industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute data security. Users are encouraged to safeguard their passwords and devices.
VII. Third-Party Platforms
Our Platform may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their policies independently.
VIII. No Services to Minors
ClearedRx does not knowingly provide services to individuals under the age of 18. If you believe a minor has shared information with us, please contact us immediately.
IX. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal data we collect and how it is used.
- The right to request deletion of personal data, subject to certain exceptions.
- The right to opt-out of data sales.
- The right to non-discrimination for exercising privacy rights.
To exercise your rights, contact us at support@clearedrx.com.
X. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website, and your continued use of the Platform constitutes acceptance of any changes.
Permissible Uses and Disclosures Without Your Prior Authorization
In specific scenarios, as outlined below, we may use or disclose your PHI without requiring written consent. However, for any instances not covered here, we will seek your explicit authorization.
Treatment, Payment, and Health Care Operations
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Treatment: We may share your PHI to diagnose and treat your health conditions. For example, this could include communicating with other health care providers about your medical history.
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Payment: Your PHI may be used to bill and collect payment for services provided, including sharing information with insurance companies.
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Healthcare Operations: Your PHI may be used for administrative and operational purposes to improve the quality and efficiency of the care provided. For example, we may use it to monitor practitioner performance and resolve any service-related concerns.
Disclosures to Family, Friends, or Caregivers
We may disclose your PHI to individuals you identify as being involved in your care, such as a family member or close friend. If you are unable to provide consent due to an emergency or incapacity, we will use our professional judgment to decide if sharing this information is in your best interest.
Public Health and Safety
We may disclose your PHI for public health activities, including:
- Reporting diseases to public health authorities.
- Notifying individuals exposed to contagious diseases.
- Reporting adverse reactions to medications or products regulated by the FDA.
Situations Involving Abuse, Neglect, or Domestic Violence
If we suspect that you are a victim of abuse, neglect, or domestic violence, we may share your PHI with relevant authorities to protect your well-being.
Judicial, Administrative, and Law Enforcement Processes
Your PHI may be disclosed:
- As required by a court order or legal subpoena.
- For law enforcement purposes when required by applicable laws.
Research, Health Oversight, and Specialized Government Functions
We may use or disclose PHI for approved research purposes or as part of government functions, such as military activities or public health surveillance.
Uses and Disclosures Requiring Your Written Authorization
We will obtain your explicit written authorization for the following:
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Marketing: Any use of your PHI for marketing purposes will require your approval unless specifically exempted by law.
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Highly Confidential Information: Certain categories of PHI, such as mental health services or HIV/AIDS treatment, require additional safeguards. These will only be disclosed with your specific authorization unless otherwise permitted by law.
Revoking Authorization
You have the right to withdraw any authorization previously granted by submitting a written request. Please note, we may retain records of prior disclosures made in reliance on your authorization.
Your Rights Regarding PHI
Requesting Additional Restrictions
You may request that we restrict how your PHI is used or disclosed. While we are not required to agree to all requests, we will consider them and comply where legally obligated, such as when you pay out of pocket for a service.
Confidential Communications
You can request that we contact you through alternative means or at specific locations to ensure privacy.
Accessing and Amending Records
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Inspect and Obtain Copies: You may access your medical records and billing statements. Requests must be submitted in writing, and reasonable fees may apply.
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Request Corrections: If you believe any information in your records is inaccurate or incomplete, you may request amendments. We will review and respond to all requests within a reasonable timeframe.
Accounting of Disclosures
You may request a detailed accounting of any disclosures of your PHI that were made without your explicit authorization. This does not include disclosures made for treatment, payment, or healthcare operations.
Receiving a Copy of This Notice
You are entitled to receive a physical or electronic copy of this notice upon request.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
ClearedRx
1902 Thomes Ave, Unit 202A
Cheyenne, WY 82001
Email: support@clearedrx.com